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Terms & Conditions


All prices include UK Value Added Tax, charged at a rate of 20%.



The diamonds we sell have been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions. We guarantee that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds.


Customer Services

Please feel free to contact our team with any questions by emailing

We are contactable Monday - Saturday, 9am - 5pm.


General Information

Due to the organic nature of some of the materials used, colours and shapes may vary slightly from those pictured. While we have endeavoured to represent the colours of stones, pearls and other materials accurately on this website, colours may vary.


Price Match Guarantee

To Claim a price match guarantee, the product most comply with the following:

  • Be sold online by a UK based Retailer/Website.
  • For the product to be available for purchase (not sold out or out of stock)

*McNeils Jewellers reserves the right to deny any price match guarantee if we believe any of these requisites are not fully complied.


Promotional Discounts

This section includes any promotional code issue to you (unless stated otherwise in the promotion). Some products are not included in this offers as we already offer the most competitive prices in the UK and we also have our price match guarantee. This codes also DOES NOT apply to items already discounted. 


**By placing an order with McNeils' Jewellers you are agreeing to the above terms and conditions**